Let’s meet Cathy…
Status: Dating Todd for 6 months
Occupation: Customer service manager
Sectors: Wholesale distribution
“When someone interrupts me while I’m talking, it sets me off. Like a dormant volcano, I erupt suddenly. I can’t seem to calm down or control my feelings. Why can’t I react more reasonably?”
On her third job in as many years, Cathy can’t seem to hold on to a position long enough to get comfortable. When challenged by her supervisor, she quickly capitulates, and simply looks to satisfy the expectations of those around her. Over time, Cathy’s frustration builds, leads to breakdowns or emotion outbursts that compromise her position and future.